Direct Tyres & Auto
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Returns

 
What is your return policy?
 
Most items can be returned within 30 days of the item being shipped, provided it is in new, resalable condition. Items can be returned after the 30-day period in compliance with the relevant consumer legislation if the item is faulty or damaged.
  • If the item is under warranty, we will reimburse you for shipping
  • If you are returning due to a change of mind you will have to cover shipping costs yourself
Please email us to lodge a return.
  • Please provide your order number when you return a product.
What do I do if my order has arrived damaged or has missing parts?
 
For damaged/faulty items shipped to you in the last 30 days we will be happy for you to return your items at no cost.
 
I have not received a refund for my returned item/s?
 
This process can take up to 30 working days. We will notify you by email when we have received your return and processed your refund.