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Returns
We’ve got your back!
We will ensure that all our obligations under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 are met.
In the unlikely event a product is faulty or develops a fault within its manufacturer’s warranty period, we will arrange to have it repaired or replaced*.
*Terms & Conditions apply. Please contact our Gruzo team for further information.
Change of Mind Returns & Exchanges Policy
We will not offer a refund or exchange if you have changed your mind or chosen your products incorrectly. Please ensure you double-check your order at the checkout to ensure you’ve selected the correct products and that these are compatible with your vehicle manufacturer requirements.
If you have a question about your order or if you’d like to talk through your options with one of our friendly Gruzo team members, please call 0800 463 936 or email us