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- Returns
Returns
Replacement
We offer exchange for items that are faulty.
Damage During Transportation
If a product is damaged during transportation, when taking delivery please indicate that the goods are damaged on the consignment note and inform the driver. Also please open your order as soon as you are able to confirm whether the product has arrived in good condition. If any damage is found please email or text us photos of the damage that day, and we will send a replacement as soon as we are able, and we will use your photos as evidence to make a claim against the freight company.
Refunds
• Refunds will be offered on items that cannot be replaced or repaired within a reasonable timeframe.
• Refunds will not be offered after the item has been used or if the buyer has changed their mind.
• Original freight charges are non-refundable
• Original freight charges are non-refundable