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Returns
CHANGE-OF-MIND
The returning item/s must be in an unused, free of fragrance smell, unopened condition with original packaging and are 100% suitable for resale.
Refund issued will not include any shipping fees
Change-of-mind returning condition does not apply on free shipping promotional products and clearance products.
A product cannot be returned if it has been modified, damaged, altered, or re-sized.
FAULTY / DAMAGED / INCORRECT ITEM
If you have an issue with a product, we are happy to honour our obligations to you under both the Consumer Guarantees Act 1993 and Fair Trading Act 1996.
If item/s received are found to be faulty; please contact with us as soon as possible via email with description of the issue and photographs of the faulty item/s or part/s. We will organize delivery of a replacement and arrage pick up the faulty item free of charge.
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We will only refund if we can not repair or replace the item.
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In the case of approved refund, it will be issued either as PayNow Refund or direct credit bank transfer.
DISCLAMERS:
The digital images we display have the most accurate colour possible. However, due to differences in computer monitors, we cannot be responsible for variations in colour between the actual product and your screen.
Images are for display purposes only. Please check the measurements in the description.
Fabric sample is subject to availability.