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Returns
SafenSecure’s warranty policy by default covers our products for 12 months return to base from the purchase date. Our warranty covers any fault, defect or failure that occurs as a result of the manufacturing process. Damage or faults as a result of misuse, abuse, accident, or wear and tear are not covered by our warranty policy.
To claim a fault that is covered under warranty please Email us including as much detail as possible (including a photo of the fault if possible) so that we can assess the problem and advise of a solution. This could be either a repair, replacement or refund. We reserve the right to provide the best possible solution based on availability of stock.