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Returns
Returns of Goods (unused product)
Goods supplied by the seller may be accepted for return within 30 days of the date of supply subject to the following:
· Goods must be returned, at the buyer’s expense, unused, in their original packaging, into the seller’s store.
· The buyer must provide proof of purchase.
· Acceptance of the goods is conditional on an assessment to determine they are undamaged, and in good working order.
· Upon acceptance of the return, the buyer will be issued a store credit or cash for the full amount of the purchase price paid, excluding freight. The resulting credit may be used to offset the cost of any future purchase.
Goods sold at ‘disposal’ or heavily discounted prices (eg. 40% + discount) will not be accepted for return.
All sales of goods by Totalsafe, except those used for business purposes, are governed by the provisions of the Consumer Guarantees Act.”