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Returns
In the very unlikely event of damaged or faulty goods returns must be made within 7 days. Handy Hardware Ltd supply a repair, replace or refund your item (at our discretion).
Please note that we will not, as a standard matter of course, offer a refund or exchange if you have changed your mind or chosen incorrectly.
Please make sure the auction you have purchased is what you want prior to purchasing, read all relevant information on products and warranties, returns must be made within 7 days and the product is sent back to us at the "Buyers Expense". All courier and postage charges are non-refundable. If in Doubt, please ask.
Once bid is placed, you have read and agreed to all our terms and conditions.
We always strive for 100% customer satisfaction and do our best to resolve problems as quickly as possible.
We are not liable for goods damaged or lost in delivery but please do inform us of the incident immediately (Image and Description is required, or delays will be caused). We will place a claim application against your product, and replacement or refund for the product will only be given once courier settles the claim with us.
We always strive for 100% customer satisfaction and do our best to resolve problems as quickly as possible.
We are not liable for goods damaged or lost in delivery but please do inform us of the incident immediately (Image and Description is required, or delays will be caused). We will place a claim application against your product, and replacement or refund for the product will only be given once courier settles the claim with us.
If you think that you may or would, change your mind, or, unsure about the product or quantity, please do not purchase from us.
You don't have the right to return goods and exchange them or get a refund simply because you've changed your mind or your circumstances have changed or you've made a mistake.
So please choose carefully before purchasing. If you have any questions, ask before purchasing, please do not purchase until you are cleared of all doubts.