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Returns
To initiate a return, kindly reach out to us within 7 days of receiving your order.
Photos of the delivery packaging, delivery waybill label, delivery note, all sides of the product can best be accompanied to provide maximum efficiency for the process.
Please note that opened or used products cannot be accepted for return, and all returned items must be in their original undamaged packaging.
For fragrance or home scent purchases, please review your order carefully as these items are non-returnable due to international aviation regulations.
Upon confirmation from our Customer Service team, please return the items via registered mail to the designated address provided.
Photos of the delivery packaging, delivery waybill label, delivery note, all sides of the product can best be accompanied to provide maximum efficiency for the process.
Please note that opened or used products cannot be accepted for return, and all returned items must be in their original undamaged packaging.
For fragrance or home scent purchases, please review your order carefully as these items are non-returnable due to international aviation regulations.
Upon confirmation from our Customer Service team, please return the items via registered mail to the designated address provided.