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- Returns
Returns
We will replace or exchange if:
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The item is defective
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The item is incorrectly described in the auction listing
When a customer uses or installs the product, they acknowledge accepting the quality they have paid for. In this way Kitchen cabinets and stones limited fulfils the conditions of the term ‘quality guaranteed’ (or guaranteed quality, or satisfaction guaranteed or your money back....etc.)
If we are unable to replace goods we will offer you a refund.
We will not refund if:
We will not refund if:
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You ‘change your mind’
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Item was ‘not what you expected it to be’ or ‘not what you imagined it to be’.
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Please ask all questions before bidding.
If you receive defective or damaged goods then please contact us via email or phone stating clearly what the problem is, please include the following information:
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Invoice number
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Item description
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Date of purchase
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Daytime phone number