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Returns
Goods supplied by the seller may be accepted for return within 30 days of the date of supply subject to the following:
· Goods must be returned, at the buyer’s expense, unused, into the seller’s store.
· Acceptance of the goods is conditional on an assessment to determine they are undamaged, and in good working order.
· Upon acceptance of the return, the buyer will be issued a store credit for the full amount of the purchase price paid, excluding freight. The resulting credit may be used to offset the cost of any future purchase.
· Please contact us if you would prefer a cash refund before sending anything.
Goods sold as seconds or at heavily discounted prices (eg. Clearance items ) generally cannot be accepted for return (except if faulty).
All sales of goods by warmth.nz., excepting those used for business purposes, are governed by the provisions of the Consumer Guarantees Act.”