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- Returns
Returns
Returns of non-faulty items require proof of purchase and goods must come back to us in unopened, unused, resalable condition in original packaging with all manuals and accessories, within 28 days. Freight will be at the cost of the purchaser for items returned, but contact us as we will do what we can to reduce this cost to our valued customers.
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We will offer refunds if the unit is return as saleable condition within 28 days;
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Refunds will not be offered after the item has been used, openned or not include all accessories;
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Refunds will not be offered because you simply "change your mind";
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Refund will be issued after all items returned to us and fully assessment by us;
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Shipping costs are non-refundable;
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If your return qualifies, we'll happily provide you with an exchange;