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Returns
Your Discount Chemist will refund and/or replace any damaged or faulty stock at no additional charge if claimed within 14 days.
Change of Mind Returns
Conditions
Conditions
• All items that have been ordered incorrectly by the customer or any unwanted products will be refunded the purchase amount minus the postage charge.
• Must be sent within 14 days of the purchase date.
• Items must be unopened and returned in the original packaging. Returns will not be accepted if the product has been opened.
• We will not refund the cost of shipping to send the items back to us.
• Any return postage charges will be the responsibility of the customer.
• Must be sent within 14 days of the purchase date.
• Items must be unopened and returned in the original packaging. Returns will not be accepted if the product has been opened.
• We will not refund the cost of shipping to send the items back to us.
• Any return postage charges will be the responsibility of the customer.
Faulty Product Returns
Conditions
Conditions
• Contact us to arrange this, as some product manufacturers choose to deal with the customer directly.
• Your Discount Chemist will refund or replace any damaged or faulty stock at no additional charge if claimed within 14 days.
• This will be classified as a free return, Your Discount Chemist will cover the delivery fee to send it back to us.
• Must be sent within 14 days of the purchase date.
• Your Discount Chemist will refund or replace any damaged or faulty stock at no additional charge if claimed within 14 days.
• This will be classified as a free return, Your Discount Chemist will cover the delivery fee to send it back to us.
• Must be sent within 14 days of the purchase date.
It is advised to contact us directly regarding all returned and refundable items.