Returns policy

We want all our customers to be completely happy with their purchase. We will give all our customers 14 days from the date of delivery to return any product, provided it's unused and in the original packaging as received. We will provide a refund once the goods are received by us.

Warranty policy

All our products come with a 12mth i-tools warranty, including our DeWalt factory reconditioned tools. The exception to this is our Milwaukee range which comes with a 5 year manufacturers warranty on all tools and a 2 year manufacturers warranty on batteries. If we are unable to repair the item we will replace it with a new product. Sending the goods to us for a warranty claim is the responsibility of the customer; however we will pay to send either the repaired or new product back to the customer.