Brand House Direct
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Shipping

All our items are shipped via DHL Global Mail to New Zealand. Shipping generally takes 10-20 days to arrive from order date.

Rates:

$22 NZD per item

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. 

We have no control over these charges and cannot predict what they may be. Brand House Direct cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. 

Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Brand House Direct will not be held responsible for any loss of funds as a result of this occurrence. 

We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

For further information you may wish to refer to the following website: http://www.whatsmyduty.org.nz/