Emails, questions and queries will be answered between Monday – Friday 9.00 am to 4.45pm, and

Saturday 9am to 3pm

If you do not receive a response within 2 working days please check your junk box, spam and popup filters before contacting us.

All goods should be shipped within 2 days of confirmation that payment has been received.

ASB is the only bank that informs us immediately of your payment. All other banks can take up to four days to show in our account, especially over weekends. You can deposit the funds directly into our account at any ASB bank.

You will receive an email message advising that your goods have been shipped, to the email addressed provided via Trade Me

Delays can occur during peak times such as Christmas, duck season, Fathers Day and long weekends – please be patient.

NOTE: We do not deliver to P.O. Boxes.