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Shipping

 
A shipping fee of $26.99 applies to all orders.
 
Orders will be dispatched within 1-2 business days. 
 
Delivery time is estimated at 2-5 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer.
 
Please note: Our courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.
  
Some parcels entering New Zealand may incur additional customs fees or import duties.  The customer is responsible for any fees that may be charged by the New Zealand government upon goods entering the country. CostumeBox is unable to mark your parcel as a ‘gift’ in order to avoid potential charges as this would be unlawful.
 
For additional information on NZ customs: https://www.customs.govt.nz/sending-and-receiving/receive-items-from-overseas
 
CostumeBox reserves the right to change the shipping method of any order as required.
 
If you need to contact us regarding your order, please call our Customer Service Team at +61257474488 between 11am and 7pm NZST.