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Shipping
- Nationwide Shipping: We offer nationwide shipping across New Zealand.
- Processing Time: Orders are typically processed and dispatched within 1-3 working days of receiving payment unless otherwise specified.
- Delivery Time: Please note that rural deliveries may take an additional 2-4 working days, while bulky items may require up to 5-14 working days for delivery. Transit times exclude public holidays, and deliveries are made exclusively on business days.
- Pickup Time: Please note that pickup is strictly by appointment ONLY and typically requires 1-3 working days.
- Shipping Materials: Our shipping materials are eco-friendly and recyclable. We offset the carbon emissions from shipping, making your order carbon neutral.
- Combined Shipping: We offer combined shipping for multiple items whenever possible.
- Shipping Inquiries: If your delivery is experiencing delays, please contact the courier company mentioned in your confirmation email. For any shipping inquiries or delays, please also feel free to contact us, and we'll be happy to assist you.