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Shipping
Where possible, we ship goods out on the same day as we see your payment. Deliveries require a signature on arrival and nothing is sent via standard post. If you will not be home between 9am – 5pm, Monday – Friday to take delivery, please either give us your work address for delivery, if this is practical, or give us drop off details that we can pass on to the courier, e.g. leave on the deck around the back, behind the shed, etc., or request that they phone prior to delivering. Delivery within the North Island without any issues will normaly take between 2 – 5 working days to arrive and in the South Island normally between 3 – 6 working days.This is a guied only. We use a very good network of freighters so you can feel confident that your goods will get there in good order but if you do experience any problems then please contact us and we will follow this up for you. We will also combine freight wherever possible so please ask for a quote. Most new products purchased will need assembly as they can't be freighted to you otherwise.
Goods for delivery to your home leave our Warehouse Tues - Friday, not on a Monday . If you buy something from us after 4pm on a Friday it will be next sent on the Tuesday
Any damage or loss to goods by shipment must be first reported to the driver, then to Fitness World NZ that day.
You will only have 7 days to make a claim against Fitness World NZ for loss or damage
Collection of goods
You are welcome to collect items from our showroom. All collections are only available from our Panmure location. The address is 1B Tainui Road, Saint Johns, Auckland but we ask that you do phone first on 09 570 8962 to arrange a suitable time.
Collections are Tuesday –Friday 9am – 4pm and Saturday 8.30am-11. 45pm