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Shipping
We aim to dispatch all online orders of “off the shelf” products by the next working day from the date of the company receiving payment. Please allow up to 3 working days during busy periods.
Where a product requires custom work, addition or alteration we aim to ship item within 10 working days from date of the company receiving payment.
Where a product requires custom work, addition or alteration we aim to ship item within 10 working days from date of the company receiving payment.
If a product is needed urgently please discuss with us prior to ordering so we can reach a prior agreement on completion time
For Parcels up to 25kg please allow 1-2 working days for delivery in North Island and 1-3 working days in the South Island. Rural deliveries occasionally take 1 day longer.
For larger items please allow 1-4 working days in the North Island and up to 7 working days in the South Island
Deliveries require a signature on arrival. If you will not be home between 8am-5pm Monday-Friday to accept the delivery then please consider getting items delivered to a place of work or provide instructions for the parcel to be left in a secure location on your property.