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Shipping
Freight
Most orders are transported by Courier Post.
Please email us if your parcel has not arrived within the target delivery times listed below.
Track and trace service is available on most parcels. We will provide you with your tracking number.
We ship to Australia on request, please ask for a quote.
Delivery Targets
Items are usually dispatched by the end of the working day, if the order is fully confirmed with all payments cleared by 2pm, Mon - Fri.
Below are the target delivery times. This is a guideline only and is not absolutely guaranteed. Weather and road conditions may also affect delivery.
Auckland & North Island: 1 working day
South Island: 2-3 working days
Rural / RD: add 1-3 extra working days to standard target delivery times.
Overnight or Saturday Delivery: extra charges apply & please ring to enquire availability.
Damaged Goods or Goods Lost in Transit
Claims for damaged goods or goods lost in transit must be made against the courier company concerned directly. We cannot accept liability for goods damaged or lost in transit however details of any claim should be advised to us immediately.
We are not liable for any consequent damages as a result of using any goods or products we may supply.