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Shipping
Courier Deliveries:
All Courier Deliveries are generally sent the same or next working day once payment has been sighted and not prior, however delays can occur during our peak times i.e. Christmas.
Deliveries require a signature on arrival & nothing is sent via standard post, No PO Boxes.
Please include your contact phone details with orders – as this makes it easy for the delivery company to make contact with you if there is any difficulty with the delivery.
large or heavy items (e.g buildings or raised gardens etc) are delivered to YOUR BOUNDARY, if you require these to be unloaded and moved to a specific place on your property YOU will need to arrange the labour and equipment. The delivery company does not have the manpower available to do this (unless specifically arranged e.g Hiab unloading at special extra price)
If you will not be home between 8am-5pm Monday-Friday to accept the delivery then please have the goods addressed to your place of work, otherwise you will be expected to chase up the courier.