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Shipping
We ship all small parcels via Post office, larger package via professional express company. Payment must be covered the shipping costs.
We will arrange shipment to you within 2-7 working days when we receive your payment.
All our deliveries are track and trace by a tracking number. If you have not received your goods in a reasonable amount of time please notify us and we will follow that up for you.
If a buyer organizes transport, please provide the bank payment and auction number to us when the couriers come to pick up the product. We will open the package and take the photos then e-mail these to the buyer. Please note that this will be at your OWN RISK, we won't provide any insurance and replacement for goods damaged by shipping.
*Packaging
We will arrange shipment to you within 2-7 working days when we receive your payment.
All our deliveries are track and trace by a tracking number. If you have not received your goods in a reasonable amount of time please notify us and we will follow that up for you.
If a buyer organizes transport, please provide the bank payment and auction number to us when the couriers come to pick up the product. We will open the package and take the photos then e-mail these to the buyer. Please note that this will be at your OWN RISK, we won't provide any insurance and replacement for goods damaged by shipping.
*Packaging
All items are bubble and poly wrapped then put in cardboard cartons for freighting. Vitreous china is packed with extra wrapping before freighting.