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Shipping
Shipping Time
The Mod Shop generally ships within 24-48 hours after the purchase if the item is in stock. Most items are shipped by overnight courier and delivered within 1-2 business North Island and 2-3 business days South Island. Please add 1 extra business day for rural delivery.
Shipping Costs
Shipping costs are calculated based on the shipping destination, package weight, and shipping method selected during the checkout process. You will be able to view the shipping costs before completing your purchase.
Tracking Your Orders
Once the order has been processed, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
If you did not receive a tracking number within 72 hours, please contact us. Please quote your order number and email address in the email.
Shipping Delays:
Shipping Delays:
While we strive to ensure all local orders reaches you within 2 to 5 business days, unforeseen circumstances may occasionally lead to delays. Once your order is in transit, we hold limited liability for any delays that may occur. We recommend monitoring your tracking details and referring to your respective carrier's website for the most accurate delivery updates and information regarding any delays.
Duties and Taxes for Orders Shipped to Australia over AU$1,000
For all orders shipped to Australia with a total value exceeding the AU$1,000 threshold, please note that duties and taxes may be incurred. The customer is solely responsible for any duties and taxes payable upon arrival at the destination. We recommend that you familiarize yourself with your respective tax obligations for the final destination.
International Shipping Customs Clearance and Delays
Customs clearance processes may cause delays in the delivery of your order, especially for items subject to additional scrutiny. While we strive to minimize any potential delays, please be aware that customs procedures are beyond our control.