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Shipping
Deliveries and pick ups
Deliveries will be dispatched ASAP by courier after payment is received and cleared. Be aware that larger items can take approx. 2 – 5 days for the courier to deliver and it may take a few days for payment to show in our bank account.
IT IS THE BUYER’S RESPONSIBILITY TO CHECK PRODUCT FULLY BEFORE PLACING HIS/HER SIGNATURE FOR THE COURIER
The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email ASAP of receiving the item.
The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email within 24hrs of receiving the item. The Bolt Shop reserves the right to refuse courier claims that are made after this time frame.
STANDARD DELIVERY SERVICE
Delivery to Driveway for City Residential Areas Only (Excludes difficult driveways and unfinished
sites.) South Island City Residential includes Christchurch, Nelson, Dunedin Cities only.
Delivery to Nearest City Depot for all other deliveries including Rural, Towns and City Rural Areas
(Requires you to pick up from our carriers nearest city depot.)
Normally 2-5 working day delivery service after payment is received. Driver on site for up to 10
minutes to drop off.
Deliveries of items weighing over 30Kg require you to have 1 suitable unloading person on site
able to carry 30Kg in addition to the driver.
Goods Delivery and Pick-up claims.
All deliveries require a person present to unpack and inspect delivery and sign for goods received in good condition and free from breakages/damage. It is advisable that they immediately open packages and inspect for signs of damage or defect.
Signing for goods or accepting goods without a person present may be either:
-
a waiver of your rights to claim for transport damage; or
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a reduction of your rights to claim for faults/damage in manufacturing etc.
Do not sign “undamaged” unless you are completely satisfied with the condition of the contents in terms of breakages and damage or defect.
Deliveries exclude special delivery services – e.g. quick, after hours, unpacking & assembly, box / pallet removal, installation, placement within home, and time greater than 10 minutes on site.
Deliveries exclude special delivery services – e.g. quick, after hours, unpacking & assembly, box / pallet removal, installation, placement within home, and time greater than 10 minutes on site.