We send all small parcels via courier and larger goods via general road freight. Fragile large items will be sent by a fragile specialist freight company.
 
We endeavor to dispatch all goods within 24 hours of receiving funds. All our deliveries are track and trace and a tracking number will be automatically forwarded to your email once the item has been picked up.
 
If buyer organizes transport please ensure auction numbers are included for pick up and if being picked up by a courier company please advise us of the courier company and a delivery address to attach to the parcel.

Packaging
All items are bubble or poly wrapped then put in cardboard cartons for freighting. Vitreous china and other fragile goods (except hard flooring) are packed with extra wrapping before freighting. There is an extra charge for wrapping vitreous china or other fragile items. For vitreous china or fragile items, carriers will only carry at owner’s risk. To overcome this, our own insurers will insure your items for you. We will quote you an insurance charge for this when we quote freight and packaging.