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Warranty
Consumer Guarantees Act
The Consumer Guarantees Act sets out certain guarantees goods have to meet. It specifies minimum rights and remedies available to you if goods fail to meet one or more of these guarantees. Intenze, its' warranties, and its' Terms of Sale will comply with all requirements of the Consumer Guarantees Act.
Standard Warranty and Terms of Sale
Intenze (“the company” / “we” ) offers a standard 12 month warranty on most items excluding circumstances and items noted below (Warranty Limitations). Where advertised warranty periods may be 1-3 years.
We will repair, replace, refund the item depending on how serious the fault is. The warranty covers damage to the article and may not cover consequential losses or costs.
Limitations
General. The warranty does not cover:
* Normal wear and tear
* Misuse of a product and/or use for which it was not designed
* Neglect, deliberate damage, failure to care for or maintain the product in an acceptable manner
* Unauthorised repairs or modifications
* Minor imperfections not affecting performance or decorative value
* Misuse of a product and/or use for which it was not designed
* Neglect, deliberate damage, failure to care for or maintain the product in an acceptable manner
* Unauthorised repairs or modifications
* Minor imperfections not affecting performance or decorative value
Personal Household use only. The warranty is for personal or household use. It excludes commercial/industrial and rental use.