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Warranty
Warranty
All the products we sell are backed by the manufacturer’s warranty service. Any goods for possible warranty replacement must be returned to us with proof of purchase for warranty assessment and inspection. Items covered under manufacturer’s warranty will be repaired or replaced. Shipping is not covered under any warranty. Any Damaged goods must be reported within 48 hrs of receipt quoting invoice number, courier tracking number. This can be made by e mail or phone, with digital image showing damage. We will endeavour to remedy all disputes within 14 days of notification. Postage on goods found to be damaged during delivery will be covered by Motozone. Hard parts (engine parts, electrical parts) must be fitted by a certified motorcycle technician.
Feedback Request
All the products we sell are backed by the manufacturer’s warranty service. Any goods for possible warranty replacement must be returned to us with proof of purchase for warranty assessment and inspection. Items covered under manufacturer’s warranty will be repaired or replaced. Shipping is not covered under any warranty. Any Damaged goods must be reported within 48 hrs of receipt quoting invoice number, courier tracking number. This can be made by e mail or phone, with digital image showing damage. We will endeavour to remedy all disputes within 14 days of notification. Postage on goods found to be damaged during delivery will be covered by Motozone. Hard parts (engine parts, electrical parts) must be fitted by a certified motorcycle technician.
Feedback Request
If there is any problem with your order, please send us an email us or call 07 870 2389 with a detailed description. If possible, please attach a photo so we can identify the cause of problem more easily. We appreciate if you can email us firstly before placing unpleasant feedback, so we can sort out the problem for you.