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Warranty
WARRANTY/GUARANTEE
Unless otherwise stated, products brought from us are covered by a limited manufacturer's warranty (minimum term of 12 months from date of purchase). The warranty is in place to protect you against manufacturing defect only and it is not a replacement warranty.
If you returned a defective item to us within the warranty period, we will send the item to the supplier or manufacturer for assessment. If the item is covered by the warranty (situations where the product is not covered by the warranty are listed below) we will follow the manufacturer’s repair/replacement procedure. Photogear is not obliged to replace the item or to refund you for the paid amount. We may replace the item or refund you at our absolute discretion.
Items sold will not be covered by warranty if they are damaged by liquid, impact or any misuse by user. In addition, removal of any label, tampering, or any unauthorized use also voids the warranty.
Photogear is not obliged to repair items outside of the warranty period or if the items are no longer covered by the warranty. However, in seeking to deliver the highest standard of customer service, we will gladly refer you to the network of repair agents that we have business dealings with. The repair will be at your own expense.
We honor the Consumer’s Guarantees Act and any relevant consumer rights legislation.