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- Warranty
Warranty
Warranty Policy:
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The Buyer must check their item immediately and report any damages or faults to the seller by e-mail within 48hrs of having received their item. Please specify the item title and invoice number. We reserve the rights to refuse any claims that are made after this time frame.
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Buyer has the responsibility and expense of sending back the faulty item to Renovation Warehouse.
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We do not accept any item return by COD. The return freight must be paid entirely by the Buyer. Buyer must make contact with Renovation Warehouse for approval prior to item return.
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Refunds will only be offered where a replacement is not available.
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All warranty claims must be made by the original buyer of the item. Warranty is not transferable beyond original buyer.
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Your invoice, delivery docket, buyer details will be required as proof of purchase.
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Renovation Warehouse adheres to the Consumers Guarantee Act, The Fair Trading Act as well as all of Trade Me's Terms and Conditions.
Warranty Does Not Cover:
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Normal wear & tear.
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Damage from using goods for a purpose for which they were not designed.
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Damage from freight.
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Some goods are sold as lower grades or seconds and this is clearly noted in these auctions. Faults and damage are inherent in these grades and we do our best to describe all our products as accurately as we can.