Gmart | Trade Me

Warranty And Returns

Warranty Policy:

If listing does not contain any warranty information then we will provide a 30 day Return to Base warranty. Please check listing carefully for correct warranty period.
We will replace your item if it is found to be Dead On Arrival (DOA).
The Buyer must check their item immediately and report any damages or faults to the seller by e-mail within 48hrs of having received their item. We reserve the rights to refuse any claims that are made after this time frame.
Buyer has the responsibility and expense of sending back the faulty item.
The return postage must be paid entirely by the Buyer.
We will repair the item where possible or send a replacement. Refunds will only be offered where a replacement is not available.
All warranty claims must be made by the original buyer of the item. Warranty is not transferable beyond original buyer.
All accessories and bonus gifts are not covered by warranty.
Delivery docket, buyer details will be required as proof of purchase.
Warranty valid in New Zealand only.
We adheres all of Trade Me's Terms and Conditions.

Warranty Does Not Cover:

Refund Policy:

Refunds will be offered on items that arrive Dead on Arrival, AND we are unable to repair the item or provide a replacement of equal or greater functionality.
Refunds will not be offered if items are not compatible with buyers system OR buyer is unable to operate or assemble item. Buyer must ensure that systems are checked for compatibility prior to purchase/bidding.
Refunds will not be offered after the item has been used.
Refunds will not be offered if buyer changes their mind after purchasing goods.
Original postage charges are non-refundable.
All items must be returned to us for full assessment BEFORE refund will be issued.
Refunds are processed by us at the end of each week.