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Warranty And Returns
Warranties
Unless otherwise stated in our listings all of our products sold come with a written warranty period (return to base at purchasers cost) which will vary depending on the item purchased (excluding battery or software issues on complete units). If you have an issue please contacts us during business hours and we will handle the situation from there. We will cover fastway courier costs that may be incurred in the unlikely event you receive an item and it is faulty upon receipt, however under normal warranty claims returning of the faulty item will be at your expense. We will repair replace or refund at our discretion.
Refund Policy:
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We offer a 7 day no question full refund return policy on all pristine items. Pristine goods are unopened and undamaged. Please note that shipping will not be refunded.
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Faulty goods will be subject to the normal return procedures for the specific brand being returned.
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Non-faulty product will require a Goods Return Authority, must be in saleable condition, and will be subject to a minimum 10% restocking fee.
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You will be liable for all delivery and insurance charges incurred in respect of returned goods.