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Warranty And Returns
Warranty
We provide 30 days Return to Base Warranty unless specified in the auction.
We will replace/exchange where possible and refunds will only be made where a replacement is not available. Contact must be made with us by email prior to returning the item under warranty.
We check quality of items before dispatching. However please let us know by email within 48 hours of receiving the item(s) if you found any damages or factory faults. We reserve the right to refuse claims that are made after this time frame. Photos or other forms of evidence may be requested from the buyer as proof of damages/faults.
Refund will not be provided if you simply change your mind or make a wrong decision/selection, so please choose carefully.
All original postages are non-refundable.
Warranty is not transferable beyond original buyer, and does not cover normal tear and wear, misuse and abuse.
We provide 30 days Return to Base Warranty unless specified in the auction.
We will replace/exchange where possible and refunds will only be made where a replacement is not available. Contact must be made with us by email prior to returning the item under warranty.
We check quality of items before dispatching. However please let us know by email within 48 hours of receiving the item(s) if you found any damages or factory faults. We reserve the right to refuse claims that are made after this time frame. Photos or other forms of evidence may be requested from the buyer as proof of damages/faults.
Refund will not be provided if you simply change your mind or make a wrong decision/selection, so please choose carefully.
All original postages are non-refundable.
Warranty is not transferable beyond original buyer, and does not cover normal tear and wear, misuse and abuse.
Return
All items must be unused and in resalable condition and must be returned within 7 days of receipt of the item.
The buyer is responsible for the return shipping costs of damaged/faulty item(s) under the warranty.
Any returning items have to be in original condition and packaging/box. We reserve the right to refuse returns if the item(s) is not in its original condition and packaging/box.