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- Warranty Part 1
Warranty Part 1
Warranty and Repair Guide:
Green Eden Online will meet our obligations under the Consumer Guarantees Act.
The Warranty and Repair Guide applies to the following products only:
- All new products with warranty stated in product descriptions.
Warranty Periods start from the date of purchase.
We don’t provide warranty for some promotion products, please ask before your purchase.
Extended Warranty:
Additional years of Extended Warranty may be purchased on top of standard warranty. Please ask before your purchase.
Regular Warranty conditions also apply to the Extended Warranty. Extended
Warranty must be purchased with products.
Repair:
All warranties are return-to-base warranties.
Green Eden Online will meet our obligations under the Consumer Guarantees Act.
The Warranty and Repair Guide applies to the following products only:
- All new products with warranty stated in product descriptions.
Warranty Periods start from the date of purchase.
We don’t provide warranty for some promotion products, please ask before your purchase.
Extended Warranty:
Additional years of Extended Warranty may be purchased on top of standard warranty. Please ask before your purchase.
Regular Warranty conditions also apply to the Extended Warranty. Extended
Warranty must be purchased with products.
Repair:
All warranties are return-to-base warranties.
Green Eden Online is not liable to cover the delivery fees for sending in/out the item.
Contact must be made prior to returning the product and a job number may be provided.
Items to be serviced might be sent to an independent service agent for assessment.
Items to be serviced might be sent to an independent service agent for assessment.
Please note that repair technicians only work from Monday to Friday, and no repairs can be serviced on weekends and public holiday.
All items will be repaired if possible and repairs carry a 30 Day Warranty on specific
work done regardless of warranty status.
All items will be repaired if possible and repairs carry a 30 Day Warranty on specific
work done regardless of warranty status.
The assessment and repair process may take 5-15 working days, subject to the availability of parts and technicians.
A similar specification might be offered as a replacement. Accepted replacement carries the
warranty of the original purchase.
warranty of the original purchase.