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- Warranty terms 1
Warranty terms 1
1. The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email within 72 hours of receiving the item. Gearshop reserves the right to refuse courier claims that are made after this time.
2. Contact must be made directly with Gearshop for approval prior to returning goods under warranty. Invoices will be required as proof of purchase. Photos or other forms of evidence may also be requested from the Buyer.
3. Gearshop will replace or repair where possible and refunds will only be offered where a replacement is not available. Original courier charges are non-refundable. Refunds will not be considered after the item has been used, if the buyer changes their mind or if the item is not “what you expected', Please choose your purchase carefully.
4. Products must be returned with all accessories including their original packing materials, cartons and boxes.
2. Contact must be made directly with Gearshop for approval prior to returning goods under warranty. Invoices will be required as proof of purchase. Photos or other forms of evidence may also be requested from the Buyer.
3. Gearshop will replace or repair where possible and refunds will only be offered where a replacement is not available. Original courier charges are non-refundable. Refunds will not be considered after the item has been used, if the buyer changes their mind or if the item is not “what you expected', Please choose your purchase carefully.
4. Products must be returned with all accessories including their original packing materials, cartons and boxes.