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- Money Back Guarantee
Money Back Guarantee
In order to qualify for the Alpine Spas 60 day right of return the following criteria must be met:
1. You must be the original owner of the spa – purchases are not transferable.
2. You must deliver to the nearest freight depot. All costs of removal, return and the original delivery cost for the spa are the customers responsibility.
3. Your eligible spa must be in as new condition as determined by Alpine Spas or Alpine Spas Agent. Such damage may include, without limitation, internal or external scratches, scrapes, dents, odors, rips, burns, etc.
4. Your spa must be returned to the depot in the same working order as it was received on pickup/delivery.
5. Your spa must not have been subject to any liens or other security interests.
6. A minimum of (30) days must have passed since the delivery date of your spa.
7. Your spa must undergo a full inspection by an Alpine Spas representative before a refund is given.
8. If you choose to proceed with the return, you must notify us in writing to PO Box 79114, Avonhead, Christchurch 8042, New Zealand.