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FAQs
Delivery
We accept cash, Eftpos or credit card (Visa/Mastercard) in store only. We cannot accept credit cards over the phone nor do we accept cheques. You can also make payment by internet banking or by deposit to our bank account. If doing so please ensure the auction no is put in the reference field so that we can track the payment correctly. Bank details are:
We do not offer any finance or hire purchase options. Invoices A GST invoice is provided for every transaction. Despatch Once payment is received smaller items are sent within 24 hours of your payment. Please allow time for the banks to process your payment. If we are delivering your furniture we will contact you to organize a suitable time. Once your payment has been received We deliver 7 days a week. Pick up We allow pick up on all our sales We are open 9.00am to 5.00pm weekdays and 10.00am to 4.00pm weekends. We are generally closed on public holidays so if wanting to collect on a holiday please confirm first that we will be open. Warranty We offer 30 warranty on our items (unless otherwise stated) in line with the Consumer Guarantees Act. This does not apply to misuse or damage caused by the purchaser or to products listed with a defect and noted as such on the listing. Any claim is on the basis of return to base We do not refund courier/delivery fees also. |