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Returns
We believe fully in everything we sell, otherwise, we wouldn't be selling it! That’s why we offer a 30 Day Money Back Guarantee
We understand it’s hard to purchase an item when you haven't seen it in person.
Sometimes things might not be quite what was expected. If you're not satisfied with your purchase we are happy to assist you in returning it for an exchange, replacement or refund depending on the circumstances.
When You Should Get in Contact With Us
If your item arrives or develops an issue including:
• Dead on arrival
• Missing parts
• Manufacturing defects
• Item not as described
• Broken parts out of box
• Visible Damage from a Courier
• Item isn't fit for purpose
What Isn't Covered Under Returns or Exchanges
We sadly cannot accept items for refund or exchange if:
• The product has been used outside
• The product has been worn, used or altered
• It does not come with its original packaging
• It cannot be entered back into stock and sold
• We do not have original proof of purchase from ourselves
• The product is underwear / base layer
• The product is gas/fuel
Sometimes things might not be quite what was expected. If you're not satisfied with your purchase we are happy to assist you in returning it for an exchange, replacement or refund depending on the circumstances.
When You Should Get in Contact With Us
If your item arrives or develops an issue including:
• Dead on arrival
• Missing parts
• Manufacturing defects
• Item not as described
• Broken parts out of box
• Visible Damage from a Courier
• Item isn't fit for purpose
What Isn't Covered Under Returns or Exchanges
We sadly cannot accept items for refund or exchange if:
• The product has been used outside
• The product has been worn, used or altered
• It does not come with its original packaging
• It cannot be entered back into stock and sold
• We do not have original proof of purchase from ourselves
• The product is underwear / base layer
• The product is gas/fuel