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Shipping
At Deals N Steals, we are committed to delivering your orders securely and efficiently. Here's what you need to know about our shipping process:
Carrier: All parcels and packages dispatched by Deals N Steals are shipped via Australia Post.
Packaging: To ensure the safe arrival of your items, we meticulously wrap and securely package them using bubble wrap, padded satchels, packaging foam peanuts, and heavy-duty cardboard boxes.
Tracking: All orders are shipped via Australia Post from Australia with tracked services. Once your order is packed and shipped, you will receive a tracking number via email. You can track the progress of your order on the Australia Post website using the provided tracking number.
Shipping to New Zealand: Shipping costs to New Zealand are calculated based on the location and weight of the item(s) being delivered.
Possible Delays: Please be aware that occasional delays may occur due to factors such as weather, suppliers, or other unforeseen circumstances. We regret that these delays are beyond our control, and we appreciate your understanding. Periods of high demand, such as Christmas and Easter, may also experience delays.
Customs Law Disclaimer: As a customer, it is your responsibility to be informed about the customs laws of your country, especially regarding restricted items such as food. Customs duties may be applicable, and we do not issue refunds if products/packages are refused entry due to a country's laws, regulations, and restrictions. Please note that parcels may remain in customs for an extended time in some countries, leading to delays in delivery.
We appreciate your trust in Deals N Steals, and we are dedicated to ensuring a smooth and reliable shipping experience for all our customers. If you have any questions or concerns, feel free to contact our customer service team.