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- FAQs
FAQs
Will I need to assemble the equipment?
As the equipment is shipped directly to your door sometimes there will be an element of assembly. Before you purchase please make sure you are happy to assemble the equipment.
To help you choose we have rated how hard we believe it is for the average person to assemble the equipment. If you do not wish to assemble anything you can always purchase instore.
Assembly Rating
None – Comes out of the box ready to use.
Easy – No tools needed just fit the parts.
Moderate - Simple – Basic screwdriver or spanner needed.
Moderate-Difficult – Basic set of hand tools needed.
Difficult – Basic hand tools + may be heavy and/or need two people to assemble safely.
Click and Collect
With click and collect, you can buy on Trade Me and collect from our store in Paraparaumu instead of having items sent to your home. You get the convenience of browsing our range online from the comfort of your home and having your order ready for collection much quicker than waiting for the courier. We will notify you by email when your order is in store waiting to be collected so you are in and out with minimal fuss - No more waiting in or missing couriers!
STEP 1: Shop Trade Me as usual and add your products to cart.
STEP 2: Add your billing and shipping address as usual (tick to use billing address as shipping address to save time).
STEP 3: In the notes say you wish to "Pickup from Store".
STEP 4: Once your order has been paid and we have your order ready we will email you when the order is ready to collect.
* Collection is between 10am and 4pm. Ebikes and Mobility, 16 Ihakara Street, Paraparaumu 5032
* Please make sure you have copy of the sales invoice and a form of ID. Without either we will not release the product.