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Warranty
Warranty Duration and Coverage
All equipment manufactured by Elite Racking carries a 24-month warranty from the date it leaves our premises. This warranty covers defects in materials, workmanship, and installation performed by our own staff.
For customers willing to participate in our ongoing audit/inspection and repair/replacement plan, Elite Racking offers an extended lifetime warranty.
The warranty will become null and void for any of the following reasons:
Non-compliance with Elite Racking's specified operating limits
Failure to adhere to Worksafe's recommended safe operating instructions, as outlined in the customer's operational manuals
Damage caused by overloading or improper load distribution on the system
Damage resulting from installation performed by anyone other than Elite Racking's own employees or nominated subcontractors.
Failure to complete regular (6 monthly) audits with Elite Rackings auditor.
If the racking is damaged by the customer.
Secondhand sales are not covered by our warranty and are sold on a as is where is basis