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Warranty And Returns
Warranty, Services and Satisfaction
All our quality products are backed by the best warranty in the business!
Our basic warranty includes:
»12 Months warranty on all products.
»Excludes abuse and misuse.
Some products are not recommended for a commercial environment because of high usage and expected faster wear and tear.
Returns are accepted for change of mind within 7 days of the completed listing.
The item will need to be returned to us at the buyer’s expense. All returns for change of mind must be in original packaging and unassembled. These returns will attract a 10% restocking free. No returns will be accepted if not in the original packing and if packaging or item is damaged may be subject to a higher restocking fee. Please contact us before returning anything.
We offer a 14 day satisfaction guarantee!
If you are not completely satisfied with the product, simply return the item to use with a reason for the return. It must be returned in the original packaging and in as new condition for a full refund (minus freight, Trademe & paynow fees). No satisfaction guarantee returns will be accepted if item is not in the original packaging or if it is damage. Please contact us for a return authorisation number before returning anything. So you can purchase now RISK FREE and if you don’t like the product in the first 14 days, simply return it for a full refund minus the restocking & freight fee. You have nothing to lose!
For an exact quote on shipping multiple items please contact through the question and answer sectionwith the products that you are after and your delivery area for a quote. Orders are usually dispatched on the same day receiving payment in full, provided address or special delivery instructions were received. You will be emailed the tracking details once your order has been dispatched.
If you have any issues with anything, please contact us and we will be more than happy to resolve your issue.
What are you waiting for? Start training now in the comfort of your own home and take advantage of our great product range and our money back satisfaction guarantee!
Call us now at 0800 021 901 (7 days)