Majority of the orders are shipped same day once the payment has been cleared and verified (Verification applies to credit card payments). Orders which are placed after 3PM will be shipped on next working day. All our items are sent by Track and Trace Signature courier unless requested by the buyer for non-Signature courier (Only applies to items which are less than $250 in value).
Once the order has been shipped, it takes 1-3 working days to deliver except the rural deliveries which may take slightly longer. If you don’t receive your item within 5 working days please inform us immediately, otherwise we take no responsibility for the loss of the item.
A tracking number will be sent to the buyer via email once the item is ready to be shipped and Customer can Track their item using the link provided in the email. Customers can also contact the courier company in case the order is not delivered with 5 working days.
*Please Note: All the Delivery timeframes mentioned are target delivery only, which means sometime the delivery can take slightly longer for e.g. During Christmas holidays
Terms & Conditions::
We do deliver to Post Office Boxes but all at the discretion and risk of the receiver. We do not take any liabilities for the goods that have been delivered to an incorrect address provided by the buyer. Whilst we make 100% effort to ensure that the stated delivery times are kept, due to variables outside of our control, we cannot guarantee that the goods will arrive as per stated delivery times. If the goods are received in damaged state, please get in touch with us within 24 hours of receipt of goods.