Goslash
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Returns

 
PLEASE CONTACT US IMMEDIATELY IF YOU HAVE ANY TROUBLE WITH THE PRODUCT YOU HAVE ORDERED/RECEIVED FROM US BEFORE LEAVING ANY FEEDBACK. WE WILL TRY OUR BEST TO RESOLVE YOUR ISSUE ON PRIORITY.
 
To all our wonderful customers, thank you for shopping with us. Should for any reason you not be happy with your purchase, we will provide a remedy as required by Consumers Guarantees & Fair-Trading Acts along with Trade Me's Standard Trading Terms and Conditions
 
Here at Goslash, customer satisfaction is our number one priority. We want to make sure that our customers have an experience that lasts forever. We offer a 30-day return on most of our products.
 
We accept EASY & QUICK returns to New Zealand address
 
Please read the conditions and exclusions below:
 
Conditions
  1. Your item must be in a saleable condition, meaning all original packaging (including shrink wrap and security seals) must be fully intact and the item should be unopened, unwashed or otherwise unused.
  2. Any accessories, manuals and gifts included with the item must be returned.
  3. All labels and tags should be still attached.
  4. The product being returned is not on the exclusions list below.
  5. Return shipping is at the buyers’ expense for the change of mind returns
  6. Restocking fees must be apply under change of mind returns and it will be calculated on case by case basis.
  7. Please make sure you have your Trade me order number handy to make the process as smooth as possible.
  8. Once approved, you’ll be provided with the return details
  9. When we receive your item back our team will do a quick assessment then issue you a refund for that product.
  10. We accept all returns to New Zealand address.
Exclusions
  1. Health and beauty products, including cosmetics and fragrances.
  2. Hosiery, underwear and swimwear.
  3. Bedding and accessories (e.g. pillows, mattress toppers/protectors etc.)
If your item is damaged or faulty, please contact us as soon as possible within 3 days. We will provide the further assistance on case by case basis
 
Please contact our friendly customer service team with any questions about your order and our services
                                                        
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