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- Warranty Part 3
Warranty Part 3
Liquid/Moisture damage:
Liquid damage refers to any signs of corrosion that may be present in the device, on a printed circuit board, component or user interface. In some cases, the liquid damage may not be visible to the naked eye but can be detected with the use of a professional microscope. Liquid damage causes “latent damage” to the circuitry, meaning that although the device may appear to be operational, there is internal degradation to the circuitry which may result in a later failure. Possible cause of liquid/moisture damage may include: Rain exposure, Immersion in liquid, Exposure to excessive perspiration, Exposure to steam/excessive humidity; condensation (When moving from a cool or air-conditioned environment into a warmer humid environment).
Data Loss Warning for Electronic device repairs:
All electronic devices may irrecoverably lose some or all user software settings and
data in the process of assessment and/or repair. It is the customer’s responsibility to
back up data prior to booking in the device for assessment. Green Eden Online
and independent service agents take no responsibility for data loss during assessment and/or repair of for consequential personal or business loss.
Unclaimed repairs:
All products not claimed within 1 months of being advised (by phone, text or email) will become the property of the repairer and processed at the repairer’s discretion.