If it becomes necessary, irrespective of reason, to return goods to Gun City, the customer shall bear the cost.
If goods have been damaged in transit, the customer should acknowledge receipt of “damaged goods”. They should contact Gun City as soon as possible so a claim can be lodged.
Goods must be inspected within 24 hours of delivery. Claims must be made within 48 hours of delivery and all packaging must be kept to substantiate the claim.
If after unpacking, the goods are found to be faulty or incomplete, the customer must contact Gun City to determine whether they should be returned.
No warranties shall apply to goods sold “AS IS WHERE IS”.
We do not offer refunds – please choose your products carefully.
Our staff will test all returned products to determine the nature of the defect. If an item is deemed to have been in good working order, the item will be returned to the customer. A fee of $30 will be charged for testing, handling, and return shipping. This fee then needs to be paid before your goods will be returned.