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Modifications
The terms in which the guarantee is granted must not be modified at any time, since this original or extended guarantee will be authorized only by Honey whale.
Limited warranty and maintenance does not cover any damage or malfunction of the vehicle caused directly or indirectly, by or as a result of deterioration, mistreatment, abuse, neglect, accident, maintenance, operation, improper storage or transportation, alteration or modification of hardware or software including, but not limited to, the following situations:
1) Failure to take the vehicle or perform repairs or service tasks at an authorized Honey whale Service Center
2) Accidents, collisions or blows produced to the vehicle with any object
3) Any repair, alteration or modification of the vehicle that has been improperly performed or the installation or use of fluids, parts or accessories by a person or service not authorized by Honey Whale.
This maintenance service and limited warranty do not cover any modifications or changes to software or hardware that have modified the original vehicle structure, materials, or normal usage habits.
4) Any damage to your vehicle’s hardware or software, loss of or damage to personal information or data uploaded to the vehicle resulting from unauthorized access to vehicle data or software from any source, including non-genuine spare parts or accessories, third-party applications, malware, viruses, bugs or any other form of cyber interference or attack.
5) Theft, vandalism or rioting.
6) Fires, explosions, earthquakes, windstorms, lightning, hail, floods or floods.
7) Driving on uneven, uneven, damaged or dangerous surfaces including, but not limited to, curbs, potholes, road works, debris or other obstacles or in competitions, races or auto cross or for any other purpose for which the vehicle is not designed.
8) Overloading the vehicle.
9) The environment or a fortuitous event including, but not limited to, exposure to sunlight, airborne chemicals, tree sap, animal or insect droppings, road debris (including pebbles), industrial waste, dust from railway bearings, salt, hail, floods, wind and (electrical) storms, acid rain, fire, water, pollution, lightning and other environmental conditions.
The warranty process may cover the partial or total replacement of the equipment, as long as it meets the required conditions and is within the coverage period.
If the product is not covered by the limited warranty, the Honey whale Authorized Service Center shall be entitled to charge the labor and material costs in accordance with the service level and material prices stipulated by Honey whale.
In the case of the above conditions that are not covered by the limited warranty, the Honey whale Authorized Service Center will inspect and confirm the impossibility of repairing or performing maintenance or ensuring stability after repair and the Service Center will provide a detailed explanation in advance about the impossibility of restoring the appliance to normal condition before carrying out the repair/maintenance.
In the event that the product does not comply with the conditions described or is outside the terms applicable to warranty, the customer may request receipt of the same for “review” covering a possible additional charge for the effects of transfer, review and replacement of damaged parts if required.
The user must ensure that the information provided is accurate. If the product fails due to deliberate deception by the end user, all responsibility shall lie with the end user.
Honey whale reserves the right to modify these Terms of Service at any time.