iCool Auto
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Returns

 

Goods are not returnable simply because you changed your mind.

We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:

  • Item is damaged
  • Item is defective
  • You notify us within 7 days
  • If your item is unable to be replaced we will offer you a refund

We will do our best to resolve any problems as quickly as possible.

It is the customer's responsibility to return goods for any reason. If it is a warranty issue we will refund the freight charges once we receive the goods back.