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Returns

 
In the unlikely event that goods need to be returned to us, it is imperative that a Return Form is obtained first to enable us to process your return as quickly and efficiently as possible.

A return policy is only effective for 7 days starting from the day the customer received the item.

The conditions of our return policy:
  • The product is still factory sealed and unused. This includes the box and all the original accessories contained within the box.
  • All shipping and insurance charges are the customer’s responsibility.
  • The return of the products must be shipped by Parcel Post tracked Courier Services and the tracking number must be provided to us within 3 working days once approved for return.
  • The return of any products must be approved by us before sending back.
Failure to adhere to our Returns Procedure may result in loss of product and/or additional costs being incurred. All return costs additional or otherwise will be solely the responsibility of the customer.

Refunds will be given at the discretion of the Company Management.