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Shipping
DELIVERY & PICK UP INFORMATION
All Orders are usually delivered via local express courier, for peace of mind. Our sales team will usually email customers with confirmation that an item has been shipped.
If you win the auction from Trade me and want to pick up the goods from our pharmacy, please email us first. It is important that we can place a positive feedback to you on Trademe.
Shipping duration is usually 3 to 4 working days for the whole of New Zealand.
Please email us if your parcel has not arrived within the allocated times.
Track and trace service is available on all parcels, we will provide you with your tracking number if your parcel has not arrived within the allocated times above.
We offer combined shipping on multiple auction wins.
Please note that we DO deliver at no extra charge to PO boxes however a small charge applies for rural delivery.
In the event that our New Zealand tracked courier services or other couriers return goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.
All Orders are usually delivered via local express courier, for peace of mind. Our sales team will usually email customers with confirmation that an item has been shipped.
If you win the auction from Trade me and want to pick up the goods from our pharmacy, please email us first. It is important that we can place a positive feedback to you on Trademe.
Shipping duration is usually 3 to 4 working days for the whole of New Zealand.
Please email us if your parcel has not arrived within the allocated times.
Track and trace service is available on all parcels, we will provide you with your tracking number if your parcel has not arrived within the allocated times above.
We offer combined shipping on multiple auction wins.
Please note that we DO deliver at no extra charge to PO boxes however a small charge applies for rural delivery.
In the event that our New Zealand tracked courier services or other couriers return goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.