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FAQs


What do I do if a faulty item is received?
 
We will ensure that our obligations under all New Zealand Acts are met. If a product develops a fault within its warranty period, we will refund totally.
Please contact us with details of the fault by mail.
 
When something is wrong with the order received?
 
If you receive the wrong item or something is missing from your order, please email us at victorwsry@gmail.com and we will refund or resend the item as per your request.